Cardless Withdrawal
CROSS-BANK CARDLESS WITHDRAWAL
Need to carry multiple ATM cards with you all the time? Having trouble to memorize all the different PINs? Say goodbye to all these hassles with the cross-bank cardless cash withdrawal service in Hong Kong and Macau powered by JETCO.
- Fast – use the mobile app provided by your bank to set withdrawal instruction in advance
- Convenience – get cash instantly from any supported ATM from JETCO member banks network by scanning the QR code
- Secure – no need to worry about card skimming and exposing your password
How to use cardless withdrawal
All you need are a few easy and handy steps on your mobile banking app to get cash instantly
ATM supporting banks
The list of banks’ ATM which support JETCO Cardless Withdrawal service
「*」 Supporting JETCO Cardless Withdrawal service across Hong Kong and Macau
Hong Kong | |
Bank of China (Hong Kong) Limited | DBS Bank (Hong Kong) Limited * |
Bank of Communications (Hong Kong) Limited * | Fubon Bank (Hong Kong) Limited * |
China CITIC Bank International Limited * | Industrial and Commercial Bank of China (Asia) Limited * |
China Construction Bank (Asia) Corporation Limited * | Nanyang Commercial Bank, Limited * |
China Merchants Bank Co. Ltd. Hong Kong Branch | OCBC Bank (Hong Kong) Limited * |
Chiyu Banking Corporation Limited | Public Bank (Hong Kong) Limited * |
Chong Hing Bank Limited * | Shanghai Commercial Bank (Hong Kong) Limited * |
Citibank (Hong Kong) Limited | Standard Chartered Bank (Hong Kong) Limited * |
CMB Wing Lung Bank Limited * | The Bank of East Asia, Limited * |
Dah Sing Bank, Limited * | |
Macau | |
Banco Comercial de Macau S.A. * | Industrial and Commercial Bank of China (Macau) Limited |
Banco Nacional Ultramarino, S.A. * | Luso International Banking Limited |
Bank of China (Macau) Limited * | OCBC Bank (Macau) Limited * |
China Construction Bank Corporation Macau Branch | Tai Fung Bank Limited * |
Available mobile banking apps
The list of banks’ mobile apps supporting JETCO Cardless Withdrawal service
「#」 Supporting JETCO Cardless Withdrawal service across Hong Kong and Macau
Hong Kong | |
Bank of Communications (Hong Kong) Limited # | Industrial and Commercial Bank of China (Asia) Limited |
China Construction Bank (Asia) Corporation Limited | Nanyang Commercial Bank, Limited |
Citibank (Hong Kong) Limited | Standard Chartered Bank (Hong Kong) Limited |
Fubon Bank (Hong Kong) Limited | The Bank of East Asia, Limited |
Macau | |
Bank of China (Macau) Limited | Luso International Banking Limited |
China Construction Bank Corporation Macau Branch | Tai Fung Bank Limited |
What is JETCO Cardless Withdrawal?
JETCO Cardless Withdrawal is the cross-bank cardless cash withdrawal service. You can now get cash by scanning the QR code from any supported ATM* under JETCO member banks network with your bank mobile app*.
*For the list of JETCO member banks supporting JETCO Cardless Withdrawal service, please refer to < Cardless Withdrawal>.
- Can I make cross-border cardless withdrawal between Hong Kong and Macau?
Yes*.
*For the list of JETCO member banks supporting JETCO Cardless Withdrawal service, please refer to < Cardless Withdrawal>.
- Is there a service charge for withdrawing under this channel?
In general, there is no service charge if the cardless withdrawal is performed in the same region. But if the cardless withdrawal is performed across the region (e.g. cardless withdrawal by scanning the QR code on Macau JETCO member bank ATMs using Hong Kong JETCO member bank mobile app), a service charge may be applied. Please contact your bank for further details.
- Is there a daily cash withdrawal limit?
Yes. Different JETCO member banks will have different maximum and minimum transaction amount for withdrawal. Please contact your bank for further details.
- What can I do if no cash is dispensed from the ATM after making cash withdrawal?
If the money has been deducted from your bank account, please contact your bank for further details.
- What can I do if I forgot to take cash from the ATM after making a successful transaction?
The ATM will take back the cash if it remains there within a certain period of time. Please contact your bank for further details.
- Under what circumstances that my transaction will be rejected?
Reasons for rejection may include:
- bank account has insufficient money; or
- the service is not supported by your JETCO member bank; or
- problems caused by your mobile banking app, etc.
Please contact your bank for further details.
- Can I cash withdraw RMB via JETCO Cardless Withdrawal?
No. Currently, this service does not support RMB withdrawal.
- Do I need to sign up before using JETCO Cardless Withdrawal?
You do not need to sign up for using JETCO Cardless Withdrawal. However, you need to have access to your bank’s mobile banking app. Please contact your bank for further details.
- Can I still use my ATM card for cash withdrawal?
Yes. Your ATM card and PIN is still functional as usual.
